FAQ

Your security comes first. DXTF protects your account and assets with bank-level encryption, two-factor authentication (2FA), and offline cold storage for digital assets. We follow robust financial compliance standards in CA and complete regular audits. Your funds are insured against unauthorized access, so you can trade with confidence.

Not at all—DXTF is built with beginners in mind:

• Step-by-step guides and support available 24/7
• Risk-free demo account to practise with virtual funds
• Automated tools that handle the heavy lifting for you
• Start with as little as 250 and build your knowledge as you trade.

Withdrawals to bank cards are usually processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are generally completed in under 30 minutes. Timelines can vary based on your financial institution and your verification status.

We generate revenue through premium features and volume-based partnerships with exchanges, not by charging users fees. There are no surprise costs—you’ll always see the exact transaction amount before you confirm.

Yes—DXTF is available in most countries worldwide (98+ and counting). When you sign up, choose your country to confirm availability and view the payment methods offered in your region. We follow applicable local requirements to help ensure your trading is safe and compliant.

Getting started with crypto investing is simple with DXTF. We offer:

1. AI-driven recommendations — Receive personalized coin suggestions tailored to your risk tolerance
2. Curated portfolios — pre-built bundles (e.g., “Starter Pack”, “DeFi Bundle”)
3. Live market signals – real-time buy and sell alerts for leading cryptocurrencies

Plus, our interactive tutorial helps you build your investing knowledge as you go.

24/7 support is available through live chat and email at {email}. For urgent requests, typical response times are under 15 minutes.

In Canada and many other regions, cryptocurrency is legal, and DXTF operates in accordance with applicable local requirements. Here’s what to keep in mind:

1. Licensed Service
   • Registered with relevant regulatory bodies
   • Routine audits conducted by independent third-party firms
2. Country-Specific Rules
   • Automatic geo-compliance: Our platform aligns with the legal requirements in your region
   • KYC verification is required where applicable.
3. Your Funds Are Secure
   • You can easily add funds to your account using:
   • 95% of assets securely stored in offline cold storage

Please review our Compliance page for details on your country’s availability, or contact our support team for more information.

You can easily add funds to your account using:

1. Traditional Payments
   • Visa/Mastercard (2.9% fee)
   • Bank transfers (SEPA, SWIFT — no transfer fees)
   • PayPal (instant processing)
2. Crypto Deposits
   • Direct crypto transfers (BTC, ETH, USDT — no transfer fees)
   • Scan QR codes with your mobile wallet

Deposits are typically credited within 10 minutes. View all available options in your account dashboard.